Icon Fiber Solutions LTD

// Icon Fiber Solutions LTD

FAQS

Frequently Asked Questions

What internet packages do you offer?

We provide flexible packages for homes and businesses, ranging from 8 Mbps to 60 Mbps for homes and 3 Mbps DIA to 30 Mbps DIA for businesses.

  • Select “Pay Bill” from the Mpesa menu.
  • Enter business number 4134719.
  • Enter your IFS number/account number e.g. IFS12345.
  • Enter the amount you wish to pay
  • Enter your Mpesa PIN.
  • Confirm that all details are correct.
  • You will receive a confirmation of the transaction via SMS from ICON Fiber.
To find out if your area is within coverage, kindly call, whatsapp us or live chat us; for prompt confirmation.

Go to our website IconFiber Portal: Main/, login with your username and password and click on the log in button.

Your billing is cycle is 30 days.

Services will be temporarily suspended until payment is made. Once payment is received, services are restored promptly.

e offer both shared and dedicated internet services. Dedicated packages are ideal for businesses requiring guaranteed speeds and reliability.

Installation is typically completed within 24-48 hours after account setup.

Yes, you can easily upgrade or downgrade your package to suit your needs. Simply contact our support team for assistance.

To update your username or password, please call or WhatsApp us at 0111 039 000 for assistance.

Ready to Transform Your Internet Experience?

Explore our high-speed internet packages designed for homes and businesses.